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Effective Date:  24/05/2024

Lavia Outdoor ("we," "our," or "us") values the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.laviaoutdoor.com) or contact us through other means.

Privacy Policy

1. Information We Collect

We collect information about you in the following ways:↳

1.1. Personal Information:

  • Contact Information: Name, address, email address, phone number.

  • Account Information: Username, password, and other registration details.

  • Payment Information: Credit card details, billing address, and other payment information.

  • Communication Records: Any correspondence between you and us, including emails and phone calls.

1.2. Non-Personal Information:

  • Browsing Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:↳

2.1. To Provide and Improve Our Services:

  • Process your orders and payments.

  • Provide customer support and respond to your inquiries.

  • Improve our website, products, and services.

2.2. To Communicate with You:

  • Send you updates, newsletters, and promotional materials.

  • Inform you about changes to our services or policies.

2.3. For Security and Legal Compliance:

  • Protect against fraud, unauthorized transactions, and other liabilities.

  • Comply with legal obligations and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:↳

3.1. Service Providers:

  • We may share your information with third-party service providers who assist us with various functions, such as payment processing, shipping, and marketing.

3.2. Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3. Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

5.1. Access and Update:

  • You have the right to access and update your personal information by logging into your account or contacting us.

5.2. Opt-Out:

  • You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

5.3. Cookies:

  • You can manage your cookie preferences through your browser settings.

6. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

7. International Data Transfers

We may transfer your personal information to countries outside of your country of residence, including to the United States and China, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to these countries.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lavia Outdoor

No.1339, Jingfa Street, Tangxi Town, Jinhua, Zhejiang, China

Phone: +86 0579 82685055

Email: info@laviaoutdoor.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal information as described herein.

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